A guide for founders & business leaders
What kind of technology leadership do you need?
Start with the work that needs an owner. Then choose the kind of help that can take responsibility for it.
01 / Start with the situation
What are you trying to resolve?
Use the closest description as a starting point. If several apply, separate the immediate need from the longer-term role.
We need confidence in a consequential decision.
Explore independent review 02We need ongoing senior leadership, part-time.
Explore fractional cto 03We have a leadership gap to cover now.
Explore interim cto 04Technology needs a long-term executive owner.
Explore permanent cto 05We know what needs doing and need help delivering it.
Explore consultancy or development agency 06A transaction needs a defensible view of technology risk.
Explore technical due diligenceFor example, a vacant leadership role may call for an interim appointment while you recruit. A functioning team facing one disputed platform decision may benefit from a review with its existing leader.
02 / Compare the responsibilities
Six forms of help. Different commitments.
These are practical working distinctions. Providers use titles differently: confirm the remit, decision rights, availability and delivery ownership before you appoint anyone.
Fractional describes a part-time commitment; interim describes a temporary appointment. Those can overlap. Agree the time required and the handover condition separately.
Further reading for transaction-specific assessment: AWS’s Mergers and Acquisitions Lens covers technical integration considerations. A diligence brief should reflect the specific transaction and commissioning party.
03 / When a CTO is already in place
Give the existing leader a clear part in the decision.
A capable CTO can benefit from an outside perspective on a consequential choice. Agree the question together and make the purpose of the review clear to the team.
See how a review presents the reasoningAgree the decision and the evidence
Set out the competing options, business constraints and assumptions to test. Include the CTO’s reasoning and give the people closest to the work a chance to explain it.
Keep authority explicit
Agree who decides, who advises and how disagreements will be resolved. An outside review should avoid creating a second, informal chain of command.
Match support to the actual gap
If the CTO needs specialist expertise or delivery capacity, commission that help. If the problem concerns executive performance or an unfilled role, the business’s leadership needs to address that directly.
04 / Turn the need into a brief
Have this conversation before buying or hiring.
Take these questions to a candidate, adviser or supplier. Specific answers make proposals easier to compare and responsibilities easier to agree.
- 01
The outcome
What needs to be different, and which decision must be made? Describe the business consequence and any real deadline.
- 02
The current ownership
Who owns technology direction, people, priorities and delivery today? Which responsibility is missing or overloaded?
- 03
The authority
Which decisions can the appointee make? Which need approval? How will they work with existing leaders?
- 04
The capacity to act
Who will implement the work, and what time, access and budget can they use? What happens between an adviser’s scheduled sessions?
- 05
The evidence of progress
What would show that the intervention is helping? Agree observable outcomes and a review point, with the limits of the evidence made clear.
- 06
The handover and incentives
How will knowledge and responsibilities transfer? What commercial interests, implementation work or referral fees should be disclosed?
An illustrative opening brief
“Our engineering lead can run delivery, but we need to decide whether to modernise the current platform or replace it before the next planning cycle. We need a view of the evidence and options. The existing leadership team will make the decision and own implementation.”
This points towards a defined review. If the same business also lacks someone to lead engineering, the brief needs an operating-leadership component.
Where SSC fits
Independent advice for a decision you need to make.
SSC’s current offers focus on reviews and follow-on advice. Your leadership retains authority and your team owns implementation. An executive appointment, delivery engagement or transaction-specific diligence needs a scope suited to that responsibility.
How James approaches independent advice